Same Policy Everywhere
Whether you're on our desktop lobby, mobile app or live dealer hall, the same privacy standards apply. Your data protection doesn't change based on how you access afapoker online.
LEGAL REFERENCE
Your Privacy Matters to Us
We built afapoker online around your account security and data protection. This privacy policy shows exactly how we handle your information — from the moment you open an...
Data ProtectionAccount SecurityPayment PrivacyTransparent PracticesYour Control
How We Collect and Use Your Information
When you open an account with afapoker online, we collect information needed to verify your identity, process deposits and withdrawals, and keep your account safe. This includes your name, email, phone number and payment details. We use this data only to deliver the service you've signed up for — running your lobby access, processing transactions through DANA, OVO, GoPay and QRIS, and
preventing fraud. We never sell your information to third parties. Where local law permits, we may share limited data with payment processors and regulatory partners in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your data, account information or payment history.
Live Chat
Open the chat widget in your account dashboard to speak with a team member about privacy concerns, data requests or account security in real time.
Account Settings
Review and update your personal information, communication preferences and privacy settings directly from your account dashboard at any time.
REVIEW SIGNALS
How We Protect Your Trust
Encryption Standard
All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and account credentials are never stored in plain text.
Payment Partner Vetting
We work only with licensed payment processors for DANA, OVO, GoPay and QRIS transactions. Each partner meets strict security and compliance requirements before integration.
Regular Security Audits
Our systems undergo third-party security reviews to identify and fix vulnerabilities. We update our infrastructure continuously to stay ahead of emerging threats.
Data Retention Limits
We keep your personal information only as long as needed to deliver service and meet legal obligations. Inactive accounts are reviewed annually for data minimization.
Access Controls
Only authorized team members can access your account data, and only when necessary to resolve issues or process transactions. All access is logged and monitored.
Incident Response Plan
If a security issue occurs, we notify affected users immediately and work with authorities where required. Our incident team operates 24/7 to contain and resolve breaches.
WHY THIS PLATFORM
Privacy Consistency Across Our Brand
Unified Account Data
Your account information, transaction history and preferences sync across all platforms. We don't duplicate or fragment your data across separate systems.
Consistent Payment Handling
DANA, OVO, GoPay and QRIS deposits and withdrawals follow the same security protocols. No payment method receives weaker protection than another.
Single Privacy Contact
All privacy requests — data access, deletion, correction — go through one support channel. You don't need to contact different teams for different issues.
Transparent Update Process
When we update this policy, we notify you via email and in-app message. You can review changes before they take effect and contact us with concerns.
No Hidden Tracking
We use analytics to improve your lobby experience, but we don't track you across third-party sites or sell behavioral data to advertisers.
Audit Trail Available
You can request a complete log of how your data has been accessed and used since you opened your account. We provide this within 14 days.
QUICK SIGNAL
What This Privacy Policy Covers
Account Registration
We collect your name, email, phone and identity verification details...
Transaction Records
Every deposit, withdrawal and lobby session is logged with timestamps...
Device Information
We record your device type, IP address and browser details...
Communication Logs
Emails, chat messages and support tickets are stored to resolve...
Preference Settings
Your lobby preferences, game favorites and notification choices are saved...
Legal Compliance Data
We retain certain information to comply with anti-money-laundering and tax...
Privacy Policy Questions
We keep your account data as long as your account is active. After you close your account, we retain information for seven years to meet legal and tax obligations, then delete it securely.
Yes. Submit a data access request through your account settings or email [email protected]. We'll provide your complete data file within 14 days in a standard format you can open.
We share data only with payment processors, fraud prevention partners and legal authorities where required by law. We never sell your information to marketers or data brokers.
All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We don't store full card or wallet details on our servers — payment processors handle that securely.
We notify affected users immediately via email and in-app alert. We work with authorities, freeze compromised accounts and provide credit monitoring where applicable.
Yes. Request account deletion in your settings or contact support. We delete your personal data within 30 days, except information we must retain for legal compliance.
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